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**Last updated: October 25th, 2022**
This privacy policy for EssayPro Experts (“Company”, “we”, “us” or “our”), describes how and why we might collect, store, use, and/or share (“process”) your information when you use our services (“Services”), such as when you visit our website at essayproexperts.com (the Website) or engage with us in other related ways, including any sales, marketing, or events.
Reading this privacy policy will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us at support@essayproexperts.com.
**1. WHAT INFORMATION WE COLLECT**
**Personal Information Provided by You**
We collect personal information that you voluntarily provide to us when you register on the Services, express an interest in obtaining information about us or our products and Services, when you participate in activities on the Services, or otherwise when you contact us. The personal information provided by you may include the following:
– First and last name
– Usernames of registered users
– Account password
– User’s email
– Contact phone
– Testimonials
– Order details
– Education, profession, and expertise information
– Files uploaded by you to the Website
All personal information that you provide to us must be true, complete, and accurate, and you must notify us of any changes to such personal information.
**Sensitive Information**
We do not process sensitive information.
**Information Automatically Collected**
We automatically collect certain information when you visit, use, or navigate the Services. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, cookie ID, browser and device characteristics, language preferences, referring URLs, country, location, information about how and when you use our Services, and other technical information.
This information is primarily needed to maintain the security and operation of our Services, and for our internal analytics and reporting purposes. Like many businesses, we also collect information through cookies and similar technologies.
**Payment Information**
When placing an order on our Website, we use a third-party payment processor. Your payment will be processed by the payment processor, who collects, uses, and processes your information, including payment information, in accordance with their privacy policies.
**2. HOW WE PROCESS YOUR INFORMATION**
We process your personal information for a variety of reasons, depending on how you interact with our Services, including:
– To facilitate account creation and authentication and otherwise manage user accounts.
– To deliver and facilitate the delivery of services to the user.
– To request feedback.
– To respond to user inquiries/offer support to users.
– To send administrative information to you.
– To send you marketing and promotional communications.
– To protect our Services.
– To determine the effectiveness of our marketing and promotional campaigns.
– To save or protect an individual’s vital interest.
**3. WHAT LEGAL BASES DO WE RELY ON TO PROCESS YOUR INFORMATION?**
We only process your personal information when we believe it is necessary and we have a valid legal reason (i.e., legal basis) to do so under applicable law, like with your consent, to comply with laws, to provide you with services to enter into or fulfill our contractual obligations, to protect your rights, or to fulfill our legitimate business interests.
**If you are located in the EU or UK, this section applies to you:** The General Data Protection Regulation (GDPR) and UK GDPR require us to explain the valid legal bases we rely on to process your personal information. We may rely on the following legal bases to process your personal information:
– **Consent:** We may process your information if you have given us permission (i.e., consent) to use your personal information for a specific purpose. You can withdraw your consent at any time by contacting us at support@essayproexperts.com.
– **Performance of a contract:** We may process your personal information when we believe it is necessary to fulfill our contractual obligations to you, including providing the services you have purchased.
– **Legitimate Interests:** We may process your information when we believe it is reasonably necessary to achieve our legitimate business interests and those interests do not outweigh your interests and fundamental rights and freedoms.
– **Legal Obligations:** We may process your information where we believe it is necessary for compliance with our legal obligations, such as to cooperate with a law enforcement body or regulatory agency, exercise or defend our legal rights, or disclose your information as evidence in litigation in which we are involved.
**If you are located in Canada, this section applies to you:** We may process your information if you have given us specific permission (i.e., express consent) to use your personal information for a specific purpose, or in situations where your permission can be inferred (i.e., implied consent). You can withdraw your consent at any time.
In some exceptional cases, we may be legally permitted under applicable law to process your information without your consent, including, for example:
– If collection is clearly in the interests of an individual and consent cannot be obtained in a timely way.
– If it is contained in a witness statement and the collection is necessary to assess, process, or settle an insurance claim.
– If it is reasonable to expect collection and use with consent would compromise the availability or the accuracy of the information and the collection is reasonable for purposes related to investigating a breach of an agreement or a contravention of the laws of Canada or a province.
– If it was produced by an individual in the course of their employment, business, or profession and the collection is consistent with the purposes for which the information was produced.
– If the collection is solely for journalistic, artistic, or literary purposes.
– If the information is publicly available and is specified by the regulations.
**4. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?**
We may share your data with third-party vendors, service providers, contractors, or agents (“third parties”) who perform services for us or on our behalf and require access to such information to do that work. We have contracts in place with our third parties, which are designed to help safeguard your personal information. This means that they cannot do anything with your personal information unless we have instructed them to do it. They will also not share your personal information with any organization apart from us.
We also may need to share your personal information in business transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
**5. LINKS TO THIRD-PARTY WEBSITES**
The Services may link to third-party websites, online services, or mobile applications and/or contain advertisements from third parties that are not affiliated with us and which may link to other websites, services, or applications. Accordingly, we do not make any guarantee regarding any such third parties, and we will not be liable for any loss or damage caused by the use of such third-party websites, services, or applications. The inclusion of a link towards a third-party website, service, or application does not imply an endorsement by us. We cannot guarantee the safety and privacy of data you provide to any third parties. Any data collected by third parties is not covered by this privacy policy. We are not responsible for the content or privacy and security practices and policies of any third parties, including other websites, services, or applications that may be linked to or from the Services. You should review the policies of such third parties and contact them directly to respond to your questions.
**6. COOKIES AND OTHER TRACKING TECHNOLOGIES**
We may use cookies and similar tracking technologies (like web beacons and pixels) to access or store information. Cookies are small data files that are placed on your computer or mobile device when you visit a website. We use cookies and similar technologies to improve and personalize your experience, provide our services, analyze website performance, and for marketing purposes.
**Types of cookies that we use:**
– **Essential Cookies:** Some cookies are essential for our service to function and cannot be switched off in our systems. They are used to enable core functionality, such as authentication, security, connection stability, etc. You can always set your browser to block or alert you about these cookies, but this may affect how the website functions.
– **Analytics Cookies:** Analytics cookies help us know which pages are popular and how visitors move around the site. We use them to count visits, check traffic sources, and measure and improve the website’s performance.
– **Marketing Cookies:** Certain 3rd-party service providers and advertising partners manage our advertising on other websites. Such 3rd parties use cookies through our site to provide you with advertising on other websites based on your interests and preferences.
You can control the use of cookies at the individual browser level, but if you choose to disable cookies, it may limit your use of certain features
or functions on our website or service.
7. INTERNATIONAL DATA TRANSFERS
Our servers are located in the United States. If you are accessing our Services from outside the United States, please be aware that your information may be transferred to, stored, and processed by us in our facilities and by those third parties with whom we may share your personal information, in the United States, and other countries. These countries may not have data protection laws as comprehensive as those in your country. We will, however, take all necessary measures to protect your personal information in accordance with this privacy policy and applicable law.
8. HOW LONG DO WE KEEP YOUR INFORMATION?
We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy policy unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements).
When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize such information, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.
9. HOW DO WE KEEP YOUR INFORMATION SAFE?
We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information. Although we will do our best to protect your personal information, the transmission of personal information to and from our Services is at your own risk. You should only access the Services within a secure environment.
10. WHAT ARE YOUR PRIVACY RIGHTS?
Depending on where you are located geographically, the applicable privacy law may mean you have certain rights regarding your personal information. These may include:
If you wish to exercise any of the rights described above, please contact us at support@essayproexperts.com. We will consider and act upon any request in accordance with applicable data protection laws.
11. DO WE MAKE UPDATES TO THIS POLICY?
Yes, we will update this policy as necessary to stay compliant with relevant laws. The updated version will be indicated by an updated “Revised” date and the updated version will be effective as soon as it is accessible. If we make material changes to this privacy policy, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this privacy policy frequently to be informed of how we are protecting your information.
12. HOW CAN YOU CONTACT US ABOUT THIS POLICY?
If you have questions or comments about this policy, you may email us at support@essayproexperts.com.
HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?
Based on the applicable laws of your country, you may have the right to request access to the personal information we collect from you, change that information, or delete it in some circumstances. To request to review, update, or delete your personal information, please contact us at support@essayproexperts.com.
